Your enquiry information
We store your name, contact details, company, country, service, message and consent when you submit an enquiry. Assessment answers can accompany the enquiry to support a suitable recommendation. We use the information to review and respond to the enquiry and manage follow-up.
Assessment
Recommendations use explicitly stated business answers. We do not infer mental health or sensitive traits, and readiness scores do not predict revenue. Answers remain in the session until you choose to submit an enquiry.
Usage measurement
Measurement is optional. With consent, events record actions such as a page view or WhatsApp click, page path, language and time. Events exclude messages, names and phone numbers. Your choice is stored in the browser and can be changed using measurement preferences. Events are removed after 90 days.
Enquiry source & protection
We may retain campaign source labels or the referring domain, without the full referring URL. Form protection uses a keyed hash derived from the network address to limit abuse; old rate records are periodically removed. Hosting providers may maintain their own access logs.
Storage & retention
Enquiries are stored in the database; when unavailable, a protected queue preserves them for later import. Local backups retain the latest 14 copies; the administrator should keep an independent off-host copy. Old enquiries can be reviewed in the dashboard, and you may request correction or deletion. Your enquiry details are not sent to the AI content generator.
External links & your requests
WhatsApp and external shipping websites follow their own policies. To request access, correction, deletion or an end to enquiry contact, email info@shippingflux.com.